Privacy Policy: Your Information Matters
How we collect, use, and protect your personal data at balonixerao.com
Introduction to Data Protection
At balonixerao, we take your privacy seriously. This policy explains how we handle personal information collected through our subscription service.
We comply with Australian privacy laws and maintain strict safeguards to protect your data from unauthorised access.
What Data We Collect and Why
We collect only the personal information necessary to provide our subscription service and communicate with you securely.
Information You Provide Directly
- • Name and contact details for communication
- • Billing information for subscription payments
- • Information shared during consultations
- • Preferences for communication and scheduling
- • Feedback and support requests
Information Collected Automatically
- • Device type and operating system
- • Browser and access times
- • IP address and location data
- • Cookies for session and security
- • Usage patterns for service improvement
How We Use Your Data
We use your information to deliver our subscription service, process payments, and provide secure communication.
- • Scheduling consultations and reviews
- • Processing subscription payments
- • Sending important updates
- • Improving our digital platform
- • Responding to client requests
- • Ensuring compliance with regulations
- • Maintaining site security
Our promise: We will never sell your personal information or use it for unsolicited marketing.
When We Share Your Data
We only share personal information with trusted service providers essential to operating our platform.
Service Providers and Partners
Partners receive only the minimum data necessary and are required to maintain strict confidentiality.
Legal Compliance and Obligations
We may disclose data if required by Australian law or to protect your rights.
Anonymous Usage Statistics
Aggregated, non-identifiable data may be used for platform improvement.
Your Data Rights
Australian law gives you rights to access, correct, or delete your personal information at any time.
- • Right to request a data copy
- • Right to correct inaccurate data
- • Right to request deletion
- • Right to data portability
- • Right to object to certain uses
- • Right to limit processing
Contact us to exercise your rights or for any questions about your personal data.
How We Keep Your Data Secure
We use technical and organisational measures to protect your personal information at all times.
Technical Security Measures
- • Encrypted storage of sensitive data
- • Secure socket layer (SSL) protocols
- • Regular security audits
- • Restricted access controls
Organisational Safeguards
- • Staff training in privacy compliance
- • Internal policies for data use
- • Incident response procedures
- • Periodic compliance reviews
Data Retention and Deletion
Your data is kept only as long as needed for our service or as required by law.
- • Deleted within 30 days of closure
- • Removed after subscription ends
- • Kept for client support only
- • Stored for legal reporting periods
- • Never sold or shared externally
You may request deletion of your personal data at any time.
International Data Transfers
We store and process data within Australia whenever possible. International transfers are rare and protected by safeguards.
- • Encrypted transmission protocols
- • Agreements with service providers
- • Compliance with Australian privacy law
- • Client notification if required
Cookie Use and Management
Cookies are used only for essential site functions and analytics. You may disable them in your browser settings.
Types of Cookies Used
- • Enable secure login and sessions
- • Improve site function
- • Remember user preferences
- • Support platform features
See our Cookie Policy for more information or to manage cookie settings.
Changes to This Policy
We may update this policy periodically. Material changes will be communicated clearly.
- • Email notification if significant changes
- • Website update with new version
- • Date of last update displayed
- • Option to contact us with questions
Please review this policy regularly to stay informed.
Contact for Privacy Questions
Get in touch for privacy-related questions or requests.
balonixerao
175B Stephen Street, Suite 201, Yarraville, VIC 3013 Australia
Phone: +61-2-0309-6093
Email: content@balonixerao.com
Policy last updated on September 13, 2025
Effective from September 13, 2025